Author: Michael Jennings

Michael wrote his first article for Digitaledge.org in 2015 and now calls himself a “tech cupid.” Proud owner of a weird collection of cocktail ingredients and rings, along with a fascination for AI and algorithms. He loves to write about devices that make our life easier and occasionally about movies. “Would love to witness the Zombie Apocalypse before I die.”- Michael

Efficient customer service has become one of the main factors influencing business competitiveness. Customers expect quick responses, transparent communication, and seamless service delivery. Companies that can meet these expectations gain loyalty and a market advantage. Increasingly, this goal is achieved through modern digital solutions, one of which is service order management. The importance of efficient service in the digital age Today’s market requires companies to be flexible and act quickly. In industries such as telecommunications, IT, or subscription-based services, the customer service process is often complex and multi-stage. A lack of coordination between teams leads to delays, errors, and declining…

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If you’ve already decided to buy Instagram Reels views, the real challenge is finding a service you can trust.  Many sites promise “instant views” or “real users” but deliver ghost traffic or bots. After hands-on testing, here are 5 platforms that actually deliver real, lasting Reels views – with quick delivery, transparent policies, and minimal risk. ⚡ Quick Answer: The best site for real, fast Instagram Reels views is BuyCheapestFollowers. They deliver non-drop views with the best prices. 5 Best Sites to Buy Instagram Reels Views Rank Site Score / Why It Stands Out 1 BuyCheapestFollowers 9.5 – best mix…

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Artificial intelligence has completely reshaped how marketers track visibility, engagement, and performance. What once required hours of manual reporting can now be done in seconds with AI-driven platforms that analyze trends, uncover opportunities, and recommend actions that move real results. For marketers entering 2026, the right AI visibility platform can mean the difference between staying ahead of search trends or falling behind. This year’s leading tools stand out for their innovation, usability, and measurable impact. Whether you’re part of an enterprise team or a solo marketer, these platforms make data interpretation faster, smarter, and far more strategic. 1. Ubersuggest –…

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The journey to study artificial intelligence (AI) may be daunting. However, through a systematic plan, learners can overcome the challenges in the intricate world of AI.  This guide provides a detailed roadmap, breaking down the process into eight basic steps that will equip beginners with the necessary knowledge and skills revolving around AI. 1. Discover the Foundations of AI The first step in learning AI is to understand its core concepts and principles. Look up the most important terms and types of AI, as well as how and where AI can benefit you. This background knowledge will serve as the…

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Hitting 1,000 followers on TikTok might not sound like a huge deal to outsiders, but for creators it’s a real turning point. It’s the first time the account feels well, kind of legit. It’s where the algorithm starts to take a creator seriously. People who’ve been through this stage often describe it as the moment where TikTok stops feeling like shouting into the void and starts feeling like someone’s actually listening. The content starts getting a little more reach. The follower count ticks up faster. And honestly, it just feels good to know something’s working. This number isn’t just some…

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Overengineering is a quietly persuasive temptation in online technology. Teams imagine tomorrow’s requirements and build architectures that can, in theory, cope with any future demand. The resulting systems look impressive on paper, packed with separation of concerns, modular services and elaborate deployment pipelines. Yet in practice those very qualities can amplify the smallest of mistakes into major incidents. This article examines why this happens, how simple errors propagate inside complex systems, and how organisations can stay ambitious without courting fragility. The myth of future proofing There is an alluring idea that if you design for everything you will not need…

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In today’s fast-moving digital age, organizations generate vast amounts of data through various systems, departments, and digital channels. According to Statista, the total amount of data generated, captured, copied, and consumed worldwide reached approximately 149 zettabytes in 2024. What once was a challenge of merely collecting data has now evolved into one of making sense of it – breaking it down, analyzing it, and transforming it into actionable insights. As organizations shift toward AI-driven decision-making, traditional reporting and analytics tools are proving insufficient for delivering timely and relevant insights. This is where data discovery comes in. It enables teams to…

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The iGaming industry has rapidly evolved from a niche corner of the internet into one of the most advanced sectors in digital entertainment. Once limited to basic interfaces and simple mechanics, today’s platforms are built on immersive technologies that rival mainstream gaming and streaming experiences. This evolution reflects a broader trend the fusion of entertainment, interactivity, and innovation through tech-driven experiences. Even within traditional segments like online slot games, the integration of modern technology is redefining how players engage, interact, and connect with the digital gambling world. The Evolution of iGaming Technology When online casinos first appeared, their main selling…

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In the modern workplace, efficiency and safety no longer sit in separate boxes; they move hand in hand. As businesses evolve, technology is reshaping how training is delivered, tracked, and reinforced. From construction sites to corporate offices, digital tools now play a central role in ensuring workers remain skilled, informed, and compliant. By blending safety with digital efficiency, companies can build smarter teams that respond quickly to change, adapt to new standards, and reduce the risk of workplace incidents. The Shift Toward Smarter Safety Training Traditional safety training often relied on printed manuals, in-person sessions, and lengthy seminars. While effective…

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Relocating servers isn’t something you do on impulse. It takes careful planning, clear coordination, and a solid understanding of what your business needs. A successful move can improve performance, reduce costs, and open new opportunities for growth. With the right strategy, you can minimize downtime, strengthen operations, and set your IT infrastructure up to scale as your business expands.  1. Start With a Full Assessment of Your Current Setup  Before moving anything, take a close look at what you already have. Identify which systems perform well and which ones slow you down. A relocation is a good time to replace…

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