Leaders of small to medium-sized businesses (SMEs) remain loyal to their core vision. It enables them to focus on what they believe matters and eliminate distractions and redundant processes.
However, some SME leaders neglect HR partially because they fail to understand its potential impact on business growth. It can also lead to recruitment problems, work culture flaws, and a lack of compliance with essential laws. They must understand human resources responsibilities and the benefits of a well-organized department.
What does an HR person do? How can you build a robust department around them? Find out some answers to these inquiries by reading on.
Identify and Recruit Top Talent
SMEs have fewer workers, which makes quality over quantity a more important mantra. There should be no exceptions to these rules with your HR department.
You will first need to find answers to the question, ‘What does an HR person do?’. Depending on the position, their HR tasks will vary, but you must understand their requirements to create appealing recruitment adverts and job descriptions. Benefits coordinators, agency managers, recruitment consultants, and training managers and coordinators are just some of the roles that may need to be filled. Learn all their obligations.
Fortunately, HR job descriptions are easier to compose with Hiring People’s help. They provide templates for each job role and detail all the responsibilities and duties that these roles may need to cover, keeping you informed as you proceed. What you produce will be suitable for posting on general job boards and HR-specific varieties, giving you wider access to talent. There are links to further resources if you want to learn more about job skills in human resources and more.
Prioritise Lawful Compliance
SMEs can rarely recover from major breaches of the law, regardless of if they take a financial or reputational hit. After all, there are publicly available records of business failings in these matters, and your SME can’t be listed.
Therefore, the job skills in human resources that should be focused on first should be compliance. Because rules and regulations are everchanging in certain sectors, your newly recruited HR personnel will be able to keep track of all relevant changes and ensure your firm is on the right side of the law.
Health and safety, data protection, workers’ rights and employment law should be the foundations of your HR department. Other HR tasks should also be tended to, but if the personnel have a firm sense of priorities in their human resources responsibilities, major incidents should be avoided.
Develop Employee Procedures
One of the most important job skills in human resources is to be tactful in handling employee queries and complaints. Tensions must be defused.
One of the most important HR tasks is to use a Human Resource Information System (HRIS). Personnel can then manage all employee records in one digitized place, from benefits to performance evaluations. Some administrative tasks can be automated, too. All personnel files should be kept up to date.
Ensure your HR department has procedures in place to deal with employee complaints quickly and with discretion. Define your firm’s code of conduct, source employee feedback more than just annually, and develop company literature that HR can refine and disperse amongst employees as required.