Like any new technology, Sony’s new PS5 console has some problems. Users are seeing the error code CE-107867-9 when they try to download games or copy files.
The error is accompanied by a “Something went wrong” message. If you can’t download or copy games on your PlayStation 5, here’s how to fix it.
What Is Error Code CE-107867-9?
Error code CE-107867-9 is a common issue that PlayStation 5 users encounter when they face problems downloading or copying files. The CE-107867-9 error is often followed by a message stating, “Something went wrong.”
This typically signifies a disruption in the process, preventing the PS5 from completing the task as expected. Although the error may seem daunting, it is a known issue with several potential solutions.
Common Causes of This Error
Several factors can trigger the CE-107867-9 error on your PS5. One of the most frequent causes is a temporary glitch or interruption in the network connection. This happens if your internet is unstable or there are issues with your router or modem.
Another potential cause could be a problem with the PlayStation Network (PSN) service, which may experience high traffic or outages.
Issues with the PS5’s internal storage or system software can also contribute to this error. Understanding such causes can help you troubleshoot and resolve the issue more effectively.
PS5 Error Code CE-107867-9 | Fix for ‘Can’t download or copy’ games
Since the PS5 is new, finding solutions for errors like CE-107867-9 can be tricky. Sony will eventually list all PS5 errors officially. Meanwhile, reports from users are useful for figuring out fixes.
To fix the PS5 error CE-107867-9, try pressing “Try Again” to continue the download or file transfer from where it stopped. If that doesn’t work, restart your PS5 console and the router or modem it’s connected to.
The error CE-107867-9 Appears When Downloading or Copying a File.
While downloading Spider-Man: Miles Morales on the PlayStation 5, I got the CE-107867-9 error halfway through. After selecting “Try Again,” the download finished without problems.
The PSN Service Status shows a high demand for PlayStation services, which could be causing these issues.
If you encounter the CE-107867-9 error, you don’t have to start your downloads from scratch. This is good news, especially since slow PS5 download speeds might have made things more frustrating.
Luckily, Astro’s Playroom is pre-installed on every PS5, so you have something to play while waiting for your downloads to finish.
The PlayStation 5 launch is going well for most players, but YouTube reviewer ACG had their console ruined by a serious error. Other minor problems, like the internal server and CE-107891-6 errors, are also showing up.
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Preventing Future Errors
Tips for Stable Downloads and Transfers
To minimize the chances of reencountering error CE-107867-9, ensuring a stable and reliable connection is important when downloading or transferring files on your PS5.
First, ensure your internet is solid and stable. Try using wired connections instead of Wi-Fi to improve download speeds and reduce interruptions.
Additionally, avoid large downloads during peak internet usage, as high traffic can affect download performance. Keeping your PS5 firmware up-to-date also helps, as system updates usually include fixes for known issues.
Keeping Your PS5 and Network in Top Shape
Maintaining your PS5 and network equipment is crucial for avoiding errors. Regularly check and update your console’s software for the latest features and fixes. For your network, restart your router and modem periodically to refresh the connection.
Ensure that your PS5 has enough free storage space to handle new files, and consider running regular maintenance checks on the system.
Keeping your PS5 and network equipment in good condition can significantly reduce the likelihood of encountering future errors.
Conclusion
Encountering error code CE-107867-9 on your PS5 can be frustrating, but with the right approach, it’s manageable.
This error typically arises during downloads or file transfers and often indicates issues with your internet connection, PSN service, or console software.
Understanding the causes and applying the suggested fixes, such as restarting your console or checking your network, can help resolve the problem effectively.
By following the troubleshooting steps outlined in this guide, you can address the error and prevent it from recurring.
Keeping your PS5 and network equipment well-maintained and ensuring a stable internet connection will enhance your gaming experience.
As Sony continues to refine the PS5, future updates and community feedback will provide further solutions. In the meantime, staying informed and prepared will help you easily navigate and resolve any issues.
