Trustly is one of the rare payment methods for online casino gambling that is fully casino-friendly and also facilitates transactions directly to bank accounts. It is easy to use, requires no account registration, and doesn’t charge fees from its users.
Trustly is good for depositing and withdrawing alike, so many players would like to use it. In this post, we discuss what problems Trustly solves for gamblers and how its innovative technology revolutionizes user experience.
Why Withdrawals Can Be Pain Points
Withdrawals at online casinos are some of the most exciting moments in the whole gambling process as the player can finally get the money they have won playing games. So withdrawals are a crucial part of the gambling experience and they can make it or break it completely.
And yet, withdrawals can become very complicated for players to handle. The first and most widespread reason is that players unconsciously violate certain casino rules, like meeting the bonus wagering requirements before they request withdrawal. Customers whose accounts have not been verified by the casino team cannot get a withdrawal, either.
However, sometimes, withdrawals can become a pain point for online casino customers because of the nuances of the payment methods and payment rules that go along.
Limited Payment Options
The very first issue that casino gamblers should consider is the few payment options offered. The catch here is that not all payment methods that work for deposits also work for withdrawals. For example, Visa and Mastercard usually allow you to deposit but you cannot withdraw what you won to the same card.
To ensure smooth withdrawals, players should specifically double-check that proper methods are available to them. In some cases, it makes sense to connect one payment method for depositing and the other one for withdrawing.
The good news with Trustly is that it works both ways. So with Trustly casino sites you can only connect this payment for you and be good.
High Minimum Withdrawal Limits
Most online casinos have very affordable limits for sending and receiving money. As a rule, you can invest as little as $10 to start playing. However, the other side of this is that casinos place higher minimum transaction limits on the withdrawals. It is uncommon for a casino to have a minimum deposit limit of $20 and a minimum withdrawal limit of $50.
The problem with this nuance is that some payment methods do not allow very low transactions. Therefore, to facilitate an affordable deposit, the player will have to connect one payment method, and to facilitate a withdrawal, they will have to connect another one.
Trustly, on the other hand, is available for both deposits and withdrawals. It allows very low transactions so users can rest assured they are not going to face sudden limits.
Long Waiting Time
All online casino players want to get their winnings as fast as possible and this is only natural. However, the waiting time depends on two aspects.
Firstly, the withdrawal request has to be approved by the casino team. They will check the player’s account, see their gambling patterns, and ensure the player has not violated any rules. This has to be done to prevent money laundering, security breaches, or fraud. As a rule, withdrawal request verification can take from one to 72 hours.
Secondly, the waiting time depends on the payment processing operator. After the casino confirms your cashout request, it sends the transaction via your chosen operator. And this is where things can get difficult. Some operators can process the transaction in up to 10 business days, which is very frustrating at all times.
Waiting time is very important and this is why it is crucial to check it out. If you request your cashout via Trustly, however, you will get your winnings within 24 hours in most cases.
High Transaction Fees
Online casinos usually don’t charge transaction fees at all. You are recommended to avoid an online casino that charges you extra for your withdrawal requests.
However, online payment processing operators usually apply fees for every payment you send or receive. The fee can be a certain percentage of the transaction sum (like 2,5%), or a fixed sum like $1 – $3 regardless of the sum. This also means that if you want to withdraw a really small sum it will make no sense for you because you will have to pay a big chunk of it to the operator as a fee.
This is why players should compare the sum they want to withdraw to the fee they will have to pay for the transaction. The best decision is to choose payment methods with fixed predictable fees or without any fees at all. Trustly is one of the payment methods that doesn’t charge any fees from its users.
Banks Suspending the Payouts
The most frustrating thing that can happen to an online casino player who wants to withdraw their winnings is to try to send the cashout to their bank account only to find out that the bank suspends or blocks the payment.
Banks are not very fond of transactions from online merchants that look like online casinos because their strict policies have to prevent any possibilities for money laundering cases. Even banks in countries where online gambling is legal try to avoid accepting such payments. Therefore, the player may face a situation when their payment is suspended or altogether blocked.
Trustly, on the other hand, partners directly with banks (in the jurisdictions where this is legally possible) and sends money to online casinos directly from bank accounts, to accept withdrawals from online casinos back the same way.
