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Digital Edge
Home»Mobile and App Development»Apps & Softwares»Message Blocking is Active – Ultimate Guide to Fix It and Enjoy Uninterrupted Messaging
Apps & Softwares

Message Blocking is Active – Ultimate Guide to Fix It and Enjoy Uninterrupted Messaging

Michael JenningsBy Michael JenningsApr 21, 2023Updated:Apr 21, 2023No Comments4 Mins Read
Contents hide
What does “Message Blocking is Active” Mean?
Common Causes of Message Blocking
How to Fix “Message Blocking is Active” on Android Devices
Unblock a Blocked Contact
Enable Premium SMS Access
Reset Network Settings
Update Your Messaging App
How to Fix “Message Blocking is Active” on iOS Devices
Unblock a Blocked Contact
Turn Off iMessage and Use SMS
Reset Network Settings
Update Your iOS Version
Additional Solutions to Fix Message Blocking
Check Your Mobile Plan
Use a Third-Party Messaging App
Contact Your Carrier’s Customer Support
Conclusion

What does “Message Blocking is Active” Mean?

Message blocking is a feature that prevents messages from being sent or received. When you encounter the error “Message Blocking is Active,” it means that your text messages are being blocked by your mobile carrier or the recipient’s carrier. This could be due to a variety of reasons, such as blocked contacts, carrier restrictions, or issues with your device’s settings. In this comprehensive guide, we will discuss various methods to resolve this issue and ensure smooth communication.

Common Causes of Message Blocking

There are several reasons why message blocking may be active on your device. Some of the most common causes include:

  • Blocked contacts or numbers
  • Carrier restrictions or service outages
  • Incorrect device settings
  • Issues with messaging apps
  • Problems with the SIM card or mobile plan

How to Fix “Message Blocking is Active” on Android Devices

Unblock a Blocked Contact

One of the most common reasons for message blocking is having a  contact or number blocked on your device. To unblock a contact on Android, follow these steps:

  1. Open the Phone app
  2. Tap on the three-dot menu at the top-right corner
  3. Select “Settings” from the drop-down menu
  4. Tap “Blocked numbers”
  5. Find the blocked contact or number and tap the “X” icon next to it to unblock

Enable Premium SMS Access

Premium SMS access is sometimes required for certain messaging services. To enable it on your Android device, follow these steps:

  1. Open the Settings app
  2. Scroll down and tap on “Apps & notifications”
  3. Select the messaging app you are using
  4. Tap on “Advanced”
  5. Scroll down and select “Special app access”
  6. Tap on “Premium SMS access”
  7. Select “Always allow”

Reset Network Settings

Resetting your network settings can help resolve issues related to message blocking. Keep in mind that this will also reset your Wi-Fi, Bluetooth, and cellular data settings. To reset network settings on Android:

  1. Open the Settings app
  2. Scroll down and tap on “System”
  3. Select “Reset options”
  4. Tap on “Reset Wi-Fi, mobile & Bluetooth”
  5. Confirm the action by tapping “Reset settings”

Update Your Messaging App

Outdated messaging apps may cause issues with message blocking. To update your messaging app on Android:

  1. Open the Google Play Store
  2. Tap on the three-line menu icon in the top-left corner
  3. Select “My apps & games”
  4. Find the messaging app you are using and tap “Update” if available

How to Fix “Message Blocking is Active” on iOS Devices

Unblock a Blocked Contact

To unblock a contact on iOS, follow these steps:

  1. Open the Settings app
  2. Scroll down and tap on “Phone”
  3. Tap “Blocked Contacts”
  4. Find the blocked contact or number and swipe left on it
  5. Tap “Unblock”

Turn Off iMessage and Use SMS

iMessage may sometimes cause issues with message blocking. Turning off iMessage and using SMS instead can help resolve the problem. To do this on an iPhone:

  1. Open the Settings app
  2. Scroll down and tap on “Messages”
  3. Toggle off “iMessage”

Reset Network Settings

Resetting your network settings can help resolve message-blocking issues on iOS devices. Remember that this will also reset your Wi-Fi, Bluetooth, and cellular data settings. To reset network settings on an iPhone:

  1. Open the Settings app
  2. Scroll down and tap on “General”
  3. Tap “Reset”
  4. Select “Reset Network Settings”
  5. Enter your passcode if prompted and confirm the action

Update Your iOS Version

Updating your iPhone to the latest iOS version can help resolve message-blocking issues. To update your iOS:

  1. Open the Settings app
  2. Scroll down and tap on “General”
  3. Tap “Software Update”
  4. If an update is available, tap “Download and Install”

Additional Solutions to Fix Message Blocking

Check Your Mobile Plan

Message blocking could be a result of restrictions in your mobile plan. Contact your carrier to ensure that your plan includes SMS and MMS messaging services.

Use a Third-Party Messaging App

If the issue persists, consider using a third-party messaging app like WhatsApp, Facebook Messenger, or Viber. These apps use internet connections to send and receive messages, bypassing any carrier-imposed restrictions on text messaging.

Contact Your Carrier’s Customer Support

If none of the above solutions works, contact your carrier’s customer support for assistance. They can help determine if there are any issues with your account or service that may be causing the message-blocking problem.

Conclusion

Message-blocking issues can be frustrating, but with the solutions provided in this article, you should be able to resolve them and get back to sending and receiving messages without any issues. Remember to try these solutions one at a time and test if the problem is resolved before moving on to the next. If you still face difficulties, don’t hesitate to contact your carrier’s customer support for help.

Michael Jennings

Micheal wrote his first article for Digitaledge.org in 2015 and now calls himself a “tech cupid.” Proud owner of a weird collection of cocktail ingredients and rings, along with a fascination for AI and algorithms. He loves to write about devices that make our life easier and occasionally about movies. “Would love to witness the Zombie Apocalypse before I die.”- Michael

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