Author: Michael Jennings

When you think about customer support, you probably think about reducing churn, since happy customers stay with your company longer. And it’s absolutely true that providing quality customer support is crucial if you want to retain your hard-won customers.  After all, 33% of Americans say that they’ll consider switching companies after just one instance of poor customer service, so you better get it right. That being said, truly great customer support not only prevents you from losing money, it also generates revenue. Wait, what? One word: upselling. What Is Upselling? You have probably heard the terms “upselling” and “cross-selling” before.…

I just scored myself a Samsung Galaxy S10 Plus, and I have to say, it’s the best phone I have ever owned. The screen is amazing, the battery life is incredible and best of all; the camera is utterly insane. After playing around with my new toy, my mind wandered to a cold day back in 2003. On this day back in ’03 my best friend’s dad bought him a Nokia 7250i. My friend strutted about first period English class, trying as hard as he could to contain his glee. Before the teacher had arrived to begin the lesson, he…

As the regulatory landscape grows more complicated, organizations need to understand which regulations apply to them and what their obligations are under each regulation. In many cases, a failure to understand the details of a regulation can do more harm than good. For example, the EU’s General Data Protection Regulation (GDPR) is designed to protect the personal data of EU citizens, but it has been demonstrated that an attacker could use an organization’s misunderstandings about the details of the regulation to steal sensitive data. In the United States, one of the most far-reaching regulations is the Sarbanes-Oxley Act (SOX). Every…

So many people dream about being their own boss and owning a business, but there are many procedures before you can start your own business. Business preparation is one of the most important things just to ensure that your business does not disappear in the first year. When we look at the worldwide statistics 20% of all small businesses fail within their first year, 30% fail in their second year, 50% fail after five years, and 70% of small businesses fail within 10 years. So in order to make sure your business succeed you have to prepare yourself for the…

Technology and its advancement have revolutionized sports and exercise over the last two decades. Athletes are using fitness trackers, coaching apps, video highlight websites and much more. Athletes are not the only ones who benefit from sports technology, though. New applications and technologies make managing teams significantly easier than it used to be. Coaches and managers no longer need to carry around pencils and paper, nor do they need to generate statistic reports by hand. New technology can record this easier, while also providing athletes valuable statistical information about their performance. There are several different types of sports technology and…

At present you will come across several online software which promises to download your favorite YouTube video straight on the computer system. In most of the cases several of such software has to deal with copyright issue and within a month or so after their launch they get banned. It gets very imperative to get a proper YouTube playlist downloader which will provide you proper guidance in downloading videos in resolution of your choice. 3 Youtube Download Tools That Can Download Playlist iTube ITube is considered as one of the best YouTube playlist downloader which has effective user interface and…

What you think, is something changing in the online gambling realm today? Actually, there are several major changes that have been lasting for some period of time. All of them have the same idea on the mind, to make online gambling better and more detailed with more advantages and of course more perks. So, what are those technologies? Let’s explain them below. Virtual Currencies Or Cryptocurrencies Here we have one of the most common changes in the realm of online gambling and the most desirable one as well. Using virtual currencies is beneficial due to several reasons. First of all,…

Data. It is the most valuable commodity for digital businesses across a wide range of sectors which is why organisations gather, segment, analyse and act upon huge volumes of information each day. There are many reasons why companies gather data. In some cases, it is to better understand customers while in others it is to target them with highly personalised marketing collateral.  Then, of course, there are businesses in tightly regulated industries such as finance and online gambling that are required to gather data as part of the licences they must obtain and hold. This puts data into two clear…

With the years, significant-tech sales are here, as several stores have begun offering early offers on Black Friday. To launch, Amazon Black Friday offers and Target Black Friday sales have previewed. Nonetheless, the Early Deals Fall promotion by Walmart is still underway. You are in the right place, whether you’re searching for the best tech sales store and online. We select the best software offers that you might score today by hand. (And test out Cyber Monday pricing predictions for just a summary of the best Cyber Monday deals of the year). Bestreviews.Guide (BRG)  It is indeed a data-driven online…

The good old 5th version of UFS Explorer did a great job bringing lost files back from the digital netherworld, but information technologies never stand still and after a while even decent data recovery solutions inevitably become outdated. So far this product release has officially reached the end of its life and all users of the Standard, RAID and Professional editions are encouraged to stay on top of things by switching to the latest 7th version. The ones who didn’t put off upgrading note that in all weighty aspects, such as usability, performance and functionality, the new software is a…